About 211

211 is the source Canadians trust when seeking information and services to deal with life’s challenges. 211’s award-winning telephone help line (2-1-1) and website provide a gateway to community, social, non-clinical health and related government services. 211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.

211 connects people to the right information and services, strengthens Canada’s health and human services, and helps Canadians become more engaged with their communities.

When you’re looking for human services, look to 211.

United Way Centraide Canada

116 Albert Street, Suite 900
Ottawa, Ontario (Canada) K1P 5G3

Phone: 613-236-7041613-236-7041 | 1-800-267-82211-800-267-8221
Fax: 613-236-3087
Email: 211@unitedway.ca

Office Hours

8:30 a.m. to 4:30 p.m. Monday to Friday excluding holidays

Media Inquiries

To make a media inquiry, please email us.