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211 currently serves residents in:

BC 211 Services

  • Live Answer
  • Text
  • Online Referral
  • 24/7
  • Web Chat
  • 150 + languages

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Alberta 211 Services

  • Live Answer
  • Online Resources
  • Web Chat
  • 12 ­­­­p.m. – 8 p.m.
  • 150 + languages

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Saskatchewan 211 Services

  • Live Answer
  • Online Resources
  • Web Chat
  • Text

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Manitoba 211 Services

 

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Ontario 211 Services

  • Live Answer
  • Online Resources
  • 24/7
  • 150 + languages
  • Web Chat 7 a.m. – 9 p.m.

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Quebec 211 Services

  • Live Answer
  • Online Resources
  • 150 + languages

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NB 211 Services

  • Online Resources

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NS 211 Services

  • Live Answer
  • Text
  • Online Referral
  • 24/7
  • 150 + languages

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Nunavut 211 Services

  • Online Resources

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U.S. 211 Service Network

  • U.S. 211 Service Network

Visit 211.org

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You can trust 211

211 aspires to connect people with the appropriate information and services, enhance Canada’s social infrastructure, and enable people to fully engage in their communities.

You do not have to give your name or personal details to ask for information.

United Way Centraide Canada and the 211 National Service Provider Network pride themselves in serving communities across Canada and upholding the highest ethical standards in our interactions and accuracy in our listings.

What do 211 users have to say?

In provinces where customer satisfaction surveys were conducted:

  • 97% (96.6%) would call again or recommend 211 to a friend or family member;
  • 89% (88.5%) of callers received the referral they needed;
  • 95% of callers were either satisfied or very satisfied with the overall 211 service.