On June 13, 211 Saskatchewan announced the expansion of its service to include phone and text. With the expansion, the 211 network now reaches more than 26 million Canadians.
United Way Saskatoon and United Way Regina collaborated to fund the expansion and improve access to information and services to deal with life’s challenges.
“We just come to a place where we know that economic times have changed and there’s a lot more people that are in need, and whatever we can do to provide that service to the people of Saskatchewan, now’s the time. We can’t delay anymore,” said Robyn Edwards-Bentz, CEO of United Way Regina.
211 Saskatchewan was launched as a web service in 2013, and welcomed more than 110,000 visitors in 2017. With the expansion, users can now call, text or use an online chat feature to find and access information on more than 5,000 services, including doctors, counsellors and childcare providers.