Health
For example: find a family doctor, where to get your flu shot, community health clinics, or safe use exchange programs, medical equipment services)
Something we might hear: “I need help getting a walker/cane/wheelchair”
Mental Health/Addictions Services
For example: crisis lines or distress centres, accessing support groups, finding detox facilities.
Something we might hear: “I or someone in my family has been diagnosed with an illness and want to connect with other people living with the same illness”
Income Support/Financial Assistance
For example emergency financial assistance, application help when registering for services, or financial literacy/matched savings programs.
Something we might hear: “I can’t seem to save money or get ahead financially, where can I go for help?”
Food/Meals Programs
For example: food bank referrals, community kitchens, meal programs for seniors.
Something we might hear: “I’m living on my own for the first time and need help getting and preparing food”
Housing Support/Services
For example: emergency shelter, landlord mediation, low-income or subsidized housing.
Something we might hear: “I just got an eviction notice, what do I do?”
Legal Services
For example: advocacy for survivors of domestic violence, legal aid, system navigation for child and family services, victim services.
Something we might hear: “I’ve been the victim of a crime and don’t feel safe approaching the police, what do I do? “